Last Updated: September 4, 2022

satchelista – Privacy Policy

This Privacy Policy describes how satchelista, Inc. and its subsidiaries and affiliates handle personal data collected online (through websites) and offline (through customer support channels, retail locations, and in-person promotional activities). The policy explains the types of personal data collected, how it is used and shared, and the choices available to individuals regarding their personal data.

Information We Collect: We collect personal data directly from individuals when they provide it to us and through their use of the Site. The information collected may include:

  • Information provided on the Site (e.g., name, contact details, gender, product reviews, and account profile information)
  • Records of interactions with customer service and social media
  • Information provided for competitions or surveys
  • Automatically collected information using cookies and tracking technologies (e.g., pages viewed, clicked links, device information)
  • Other information necessary to provide the Site (e.g., location data with consent)

If individuals also shop in our stores, we may combine the in-store information with the online information provided above.

Information We Collect by Automated Means: When individuals visit our sites, interact with our communications, or visit our stores, we collect certain information automatically using cookies, web beacons, and similar technologies. This information may include:

  • Referral URLs
  • Search terms used
  • Details about emails sent (opens, clicks, unsubscribes)
  • Device information (IP address, browser, operating system)
  • Interaction details with the websites (date, time, pages accessed)
  • Store activity information (e.g., CCTV for security monitoring)

This information may be associated with the individual’s satchelista account, device, or email/social media accounts used to engage with satchelista.

How We Use Your Information: The purposes for using personal data include:

  • Order fulfillment and account maintenance
  • Customer service queries and complaints
  • Personalizing the Site and showing relevant content
  • Improving and monitoring the Site
  • Market research and feedback collection
  • Marketing messages and targeted advertising
  • Security, fraud investigation, and legal compliance

We rely on various legal bases to process personal data, including contract performance, consent, legitimate interests, and legal obligations.

Who May Have Access to Your Information: We may use third-party service providers to perform services on behalf of satchelista. These providers may have access to personal data for specific purposes and must adhere to security measures and our instructions.

Advertising and Analytics Services Provided by Others: We may engage third parties to provide analytics services and serve advertisements on our behalf. These parties may collect information about individuals’ online activities to deliver targeted advertising and analyze data. Individuals may opt out of interest-based advertising through relevant platforms.

Your Rights and Choices:

  • Managing or deactivating satchelista account: Individuals can review, update, or modify their account information by logging into their account. Deactivation can be requested by emailing gTeam@satchelista.com.
  • Opting out of email marketing: Individuals can unsubscribe from promotional emails while still receiving non-promotional emails.
  • Restricting cookies: Individuals can choose to remove or reject browser cookies, but this may impact website availability and functionality.

Security: We employ technical, administrative, and physical controls to maintain data security. While we take precautions, no method of data transmission or storage is completely secure.

Data Transfers and Privacy Shield: satchelista may transfer personal data to jurisdictions that may not provide equivalent data protection. We ensure adequate protection through approved data transfer mechanisms and comply with applicable frameworks like the Privacy Shield.

European Residents: European residents have certain rights regarding their personal data, including access, correction, erasure, objection,